FAQs

No. Mindful Logistics works directly for our clients and is in no way affiliated with UPS, FedEx, DHL or USPS.

You absolutely can negotiate on your own but, having an advocate will benefit you in multiple ways.  Our experience working for UPS for almost 12 years, affords us insider knowledge of the pricing game and the techniques the carriers use to their advantage.  Companies leave 15-30% average on the table when negotiating on their own.

Research indicates that reduced shipping rates could help your sales.  Large weekly savings can allow you to reinvest back into other areas of your company as well. Reduced costs=more profit.

This is not accurate.  UPS works with 3rd parties in all other aspects of their business-Freight, Supply Chain etc. UPS and FedEx do not want you to be knowledgeable of how their pricing works.  They want to hold on to their annual general rate increase as well as provide below market rates which makes them more profitable.

Mindful Logistics works off a percent of the rate gain share and our percentage is commensurate with the amount of effort that is involved with each individual client. It varies depending on client need.

No, you will pay as you have been doing. UPS or FedEx will continue to invoice you per your agreed upon billing terms and your payment is due to them.

Mindful Logistics provides our clients with a weekly Progress Report that details the savings we help you obtain. This report is specific down to the penny for each service level we negotiate for your business.

No. Our job is to help you obtain the best possible rate agreement with the carriers and we will evaluate the pros and cons of each carrier proposal. At the end of the day you choose the carrier that is the best fit for your company.

This may be the case but, it is not very likely.  Mindful Logistics offers a Free Analysis to determine if there are additional savings for your company. There is no commitment with the Free Analysis. If Mindful Logistics cannot obtain additional savings, we let you know. After analysis, 9 out of 10 times we find savings. We typically see companies overpaying UPS or FedEx between 15-30%.

In less time than it takes to play a round of golf over the course of 8 weeks, we can negotiate a new rate agreement for your company.  If you cannot commit to that then we are not the correct partner to help you negotiate a new rate agreement with either FedEx or UPS.

Mindful Logistics works side by side with you during this process. We know your time is valuable and negotiating a new rate agreement can be time consuming. Mindful Logistics will do 95% of the work. Not only do we save you money but, your valuable time as well.